Treatment enquiry

When sending us your treatment enquiry*, kindly note that we are only able to process it when the enquiry is sent in German, English or Russian.

Important!

We require copies of the following medical documents to enable us to provide treatment recommendations and the cost estimate:

• mandatory: latest medical report
• medical imaging
• laboratory results
• oncology patients: histology report, treatment plans/radiation treatment protocols of previous treatments
• Consent to release confidential information to a third party

The medical documents have to be

• in German or English
• up-to-date (not older than three months)
• informative (for example: current status of the patient, last treatment, principal diagnosis and further conditions).
• chronological overview of the patient’s medical history
• date and patient name must be visible on each report (please only use gregorian calendar dates e.g. day.month.year or 01.02.2025)
• titled (e.g. Histology Report, Colonoscopy Report)
• typed (handwritten reports cannot be accepted)

Your medical reports have to be sent as PDF file by E-Mail and your medical imaging on a CD/DVD-ROM by the postal service to the given address. On no account do we download data from an external server. Please take into consideration when planning that it generally takes approx. four to five business days for the preparation of a treatment recommendation and cost estimate.

*Owing to technical circumstances, e-mails sent from your PC to the e-mail address international(at)uk-erlangen.de are unencrypted. This means that it is theoretically possible for unauthorised persons to read the transmitted data. We therefore advise you against sending medical information by e-mail and recommend using either the post or sending the information by fax.